The Executive Director will plan, organize, and develop programs that meet the objectives of the Humane Society Barron County and seek opportunities to improve services and direct the day-to-day operations of the shelter. The Executive Director works closely with the Shelter Lead to oversee all aspects of animal care and personnel management while having primary responsibility for the business and financial management while upholding the shelter’s mission, vision, and values. Other key duties include fundraising, marketing, and community outreach. The Executive Director will be the shelter’s visible spokesperson and will have a unique opportunity to positively influence the community.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide a positive example regarding work ethic, attitude, professional ethics, knowledge of policies/procedures, interpersonal interactions, and mutual respect.
Provide exceptional, courteous, and compassionate customer service to the public, volunteers, and other staff members at all times.
Publish, monitor and respond to email, social media, email distribution, ensures the website is kept current.
Honor confidentiality of shelter business.
Administer all personnel policies related to HSBC including hiring, training, scheduling, supervising and firing shelter staff as well as volunteers.
Ensures monthly staff training, which increases the ability of staff and volunteers to more effectively care for the animals, more efficiently and safely perform their duties, and/or has an overall greater benefit to the animals in our care and/or staff.
Ensure all procedures and policies are up to date with current best practice; ensure all updates are distributed to all subordinate staff.
Ensure all cleaning, feeding, and animal handling procedures are in line with current Best Practice; ensure all staff are in compliance.
Ensure accuracy and compliance with safety procedures for all aspects of the shelter, with special emphasis on animal handling and cleaning chemicals.
Observe, assess, and ensure all animal behavior and health concerns are dealt with in accordance with best practices.
Handle animals humanely and safely at all times; and ensure all staff and volunteers do the same.
Handle animals of all sizes, ages, temperaments, and needs safely and appropriately.
Occasionally assist medical staff by properly administering or restraining animals during vaccinations, microchips, blood draws, medications and exams.
Consults with Veterinarian as appropriate; provide recommendations and participates in discussions with Veterinarian regarding approval for euthanasia when necessary.
Maintain building and equipment, including but not limited to: interior and exterior of building, grounds, kennel areas, shelter vehicles, yard maintenance/equipment, snow/ice removal, computers, printers and security system. Works with the Board of Directors to coordinate major maintenance when necessary.
Maintain, monitor, order, and track inventory of all shelter supplies.
Responsible for financial management, completing bank deposits and payment of bills. Oversee employee payroll. Maintain accounting of expenses and income and payment of quarterly sales tax.
Participate in and/or host staff meetings and training opportunities.
Encourage public participation in HSBC events and assist with events as needed.
Follow and promote to the public all HSBC policies and philosophies.
Oversight of Foster Program. Ensure that the program is operating effectively and maintaining an appropriate adequacy and capacity.
Management of Shelter Transfer Program; including qualifying and coordinating incoming transfers from other organizations, as well as coordinating transfers of shelter animals to other organizations as appropriate. Fosters relationships with, manages and negotiates contracts with outside agencies.
Perform other related duties as assigned by the Board of Directors.
Prepares annual budget for submission to the Board of Directors for its approval, responsible for ongoing oversight of annual operating budget.
Completes strategic business planning process for the organization with support of the Board of Directors. Recommends timelines and resources needed to achieve the strategic goals.
Oversees donor appeals, grant opportunities and special events. Seeks support from individuals, corporations, and foundations.
Identifies and nurtures prospective donors and expands planned giving opportunities.
Development of an annual report with Board of Directors.
Responsible for grant writing, donation solicitation, and coordination of smaller fundraisers, including Vaccine & Microchip Clinic & Membership Drive.
Is a member of all fundraising committees; working closely with the Board of Directors on each committee, manages all marketing efforts, and handles PR.
Creation and distribution of quarterly newsletter.
QUALIFICATIONS AND EXPERIENCE REQUIRED:
Fear Free Certification required (or ability to obtain within 30 days of hire); familiarity with low-stress handling techniques strongly preferred.
Experience with Microsoft Office, G Suite and QuickBooks required; proficiency with Shelter Management Software a plus.
Possess a valid Driver’s License, a clean driving record and have the ability to drive 15 passenger cargo van.
Demonstrated supervisory knowledge, including motivational techniques, conflict resolution, and professional development/training methods.
Current working knowledge of companion animal care and adoption issues.
Current understanding of compliance issues involving pertinent federal, state, and local regulations.
Strong motivational skills, management skills and interpersonal skills with the staff and the public required.
Previous experience in a senior leadership role preferred.
Minimum Bachelor's degree.
Significant board development, fundraising, marketing/branding and fiscal management experience a must.
Financially savvy and politically astute with ability to set clear priorities, delegate, and guide investment in people and systems; keen analytic, organization and problem solving skills, which support and enable sound decision making.
Excellent coalition building skills with an ability to communicate and work effectively with a variety of internal and external stakeholders; persuasive negotiator able to achieve consensus amongst differing opinions.
Outstanding presentation and communication skills and the experience and proclivity to be an outgoing spokesperson, relationship builder, and fundraiser.
Strong commitment to the professional development of staff; successful track record of recruiting and retaining a diverse team.
Demonstrated ability to develop and implement successful strategic plans.
Deep understanding of financial strategies and finance-related performance metrics.
In-depth knowledge of best practices in management and governance.
Compassion and empathy for animals and human clients.
Skilled handling of all companion animals, including but not limited to dogs and cats.
Demonstrate a high standard of work standards and work ethics; treats people and animals with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational mission and values.
Oral Communication- Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions and actively participates in meetings.
Ability to effectively lead and motivate a team.
Ability to understand, provide, and carry out oral and written instructions.
Ability to work in an emotionally taxing field- positive attitude and sense of humor are essential.
Excellent attention to detail and organizational skills.
Multitasking and time-management skills, with the ability to prioritize tasks.
Willingness to work a flexible schedule including some nights, weekends, and holidays.
The conditions herein are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Indoor and outdoor environment; exposure to noises, vibrations, odors, dust, chemicals and noxious fumes; work in inclement weather including: rain, heat, sun, snow and cold. Employee may be exposed to animal feces and animals with a potential for zoonotic exposure.
Physical: Requires sufficient mobility for walking, standing, sitting, bending or kneeling for prolonged periods of time; ability to routinely transport materials, supplies, and animals weighing up to 50 pounds, and at times handle animals up to and in excess of 100 pounds.
NOTE: This position description is not intended to be all-inclusive. You may be required to perform other related duties within your skill set as directed by the Board of Directors to meet the ongoing needs of the organization.